About Alana Williams
My mission is to provide you with exceptional customer service. As a partner with you in the home financing process, I will provide you with updated market information and a variety of lending programs to meet your individual needs.
In addition, I am committed to keeping you informed throughout the loan process, and am here to answer questions, explain options and eliminate hassles and worry along the way.
It was a great experience up until closing but when she was unwilling to work with us on the closing time where we could both be there and my wife had to sign the closing papers after work in a parking lot. Our experience became very undesirable. My wife was supposed to have been there although she was told she didn’t have to be. All the transactions was through her and shegot the short end of the stick. It really hurt her but that didn’t seem to matter as the customers we should both matter.- Eric W. Leitchfield, KY
Alanna is absolutely the best! She helped me more than I could have ever hoped for. She was always right there to guide me through ever step of this crazy experience. She was an absolute delight to work with. I couldnt ask for anyone better. Thank you for everything.- Sandra K. Elizabethtown, KY
She answer my questions in timely manner. She would also explain everything to her best of knowledge. The process of closing was really easy because they had it set up smooth. I appreciate everything she did for me and im looking forward to move in my new home. Thank you so much.- Christopher T. Elizabethtown, KY
Any questions or concerns I had were answered in a timely manner. I felt completely comfortable contacting Alana at any time, knowing she would return a message ASAP. Great friendly service. Highly recommend- Kimberly S. Junction City, KY
Alana was very helpful no matter what time of the day I called her. She was very friendly and engaged with us to help us get things together for the purchase of our home. I couldn’t have ever asked for a better person to work with in regards to our purchase; she took care of us and made sure things ran smoothly & plus she is the cutest pregnant lady ever! =)- Madelyn M. Campbellsville, KY